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  • Three predictions for enterprise artificial intelligence in 2019

    Three predictions for enterprise artificial intelligence in 2019

    “The pace of innovation has never been faster than it was yesterday and it will never be slower than it is today.” There’s no better way to describe how technology is disrupting work life… and no better way to describe how artificial intelligence (AI) is disrupting how technology is consumed. It was 7:00 PM on
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  • 5 Qualities of a Great CISO

    5 Qualities of a Great CISO

    Today, cybersecurity is a massive concern for businesses of all stripes and sizes. Yet, despite 95% of chief information officers (CIOs) expecting cyber-threats to increase over the next three years, only 65% of their organizations have a dedicated cybersecurity expert or chief information security officer (CISO), according to a survey from Gartner, Inc. This is
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  • 3 Robocall Scam Tactics to Watch Out For in 2019

    3 Robocall Scam Tactics to Watch Out For in 2019

    Find out what tactics robocallers are using to steal your personal information and recorded voice authorizations, and get tips to help you avoid being scammed by them. Robocalls are an annoyance and a threat that is increasingly taking over Americans’ phones. A robocall is an automated phone call with a pre-recorded message. While these types
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  • How to use technology to help non-profit fundraising

    How to use technology to help non-profit fundraising

    Non-profit fundraising in the 21st century is not shaking a money tin on the high street. Neither does popping a plastic donation box by the till in the local shop. Today, embracing technology can help you access new donors, maintain communication with current donors, and make it easier for people to contribute to your cause.
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  • Windows 10 Migration: Time to Get off the Treadmill

    Windows 10 Migration: Time to Get off the Treadmill

    Microsoft is accelerating the update pace as organizations grapple with multiple Windows versions. Can you satisfy the user and keep up? As Windows 7 approaches end of support, organizations are increasing the urgency with which they must complete their migrations to Windows 10. Yes, optional extended support was announced until 2023, but the price will
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  • IT Chronicles Top 12 Blogs of 2018

    IT Chronicles Top 12 Blogs of 2018

    At IT Chronicles, we publish a huge amount of IT- and business-focused content for our tens of thousands of monthly readers to enjoy, learn from, and get inspired. Our blogs range from timely thought-leadership articles to business software reviews, checklists and how-to guides, and cover everything from ITSM, digital transformation, AI, cybersecurity, and much more
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  • 5 Qualities of a Great CTO

    5 Qualities of a Great CTO

    The chief technology officer (CTO) is the executive responsible for an organization’s technological needs. But, as technology continues to evolve, so too does the role of those in charge of supervising it. Today, with technology being such an intrinsic part of a company’s success or failure, chief technology officers have had to become innovators, risk-takers
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  • How AI Can Supercharge Customer Service

    How AI Can Supercharge Customer Service

    What separates a regular customer from a loyal brand advocate? Great customer service, that’s what. As such, it should be no surprise that many forward-thinking companies are already experimenting with artificial intelligence (AI) technology to improve their processes and service their customers better. Primarily, AI is currently being deployed in customer service as a means
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